Wholesalers, Merchants, dealers, the trade and associated channel partners...
Will they still love you tomorrow? 

In the end, nothing is achieved without people - and we all know the people who achieve most are motivated, enthusiastic and engaged.


That’s why, when we start thinking about loyalty and reward schemes we don’t start by thinking about rewards – but about people, and the businesses they operate within.


You see, until we know what makes them tick, what makes them want to achieve more, what makes them loyal to your company or brand, we’d be foolish to claim we knew what rewards might motivate them.


And equally we know that even the most enticing rewards soon cease to be a motivation if achieving them seems unlikely or complex – they become the opposite. A disincentive.


But more than anything we never see loyalty and reward programmes as a quick fix, on the contrary, we make sure they’re an integral part of all your marketing; working and evolving long after the initial excitement has done its job.


The kind of thing we do

Deserve Reward Program

  • DESERVE - Our own proprietary turn-key support and reward program - free to set-up!
  • Complete tailoring capability
  • Mobile friendly
  • Ideal for trade & channel support
  • Complete service - Development, implementation, promotion, management and beyond!
  • Activation strategy and communications development
  • Integrated SMS and email alerts
  • Integration with existing systems
  • Extensive and flexible reward catalogue - High-street vouchers/Experience days/Home & lifestyle products
  • Integrate your products and channel support services 
  • Bespoke tracking, reporting and analysis
  • Sourcing and fulfilling third party rewards and incentives
  • Scheme management and administration: membership, claims, hotline and query management and reporting

Like to know a little more? Please feel free to get in touch for a chat

0208 481 94 60 | info@theblackandwhiteagency.com


© DES Communications Limited 2008. All rights reserved. All trademarks acknowledged